Restricted in the cover window? We replace it.
Every asset ships with a written replacement promise. The cover window is printed on the listing, and the rules below are the whole deal — there is no small print elsewhere.
Swap, not sorry.
If it breaks inside the window through no fault of yours, you get an equivalent asset — not an argument.
Printed on every listing
The cover window length is on the product page before you order, not revealed afterwards.
Like-for-like swap
You receive an equivalent asset — same type, region and spend tier, or better if we are out of stock.
Handled by the desk
Claims go to the same people who sourced the asset. No ticket queue, no bots.
What's covered, and what isn't
Written plainly so you know before you order — the same rules apply to every buyer.
Covered
- Restriction or disable inside the cover window with no policy breach on your side
- Login or recovery path failing at hand-over
- Ownership or admin transfer not completing as described
- Spend limit or verification status not matching the listing
Not covered
- Restrictions caused by ads that break platform advertising policies
- Payment disputes, chargebacks or failed billing on your card
- Sharing access with third parties or reselling the asset
- Changing core details (name, owner, recovery) before hand-over is complete
- Claims raised after the cover window has ended
Three steps, one conversation
Message the desk
Send the order reference and a screenshot of the restriction notice on WhatsApp, Telegram or email.
We review
We check the asset's history and the restriction reason — usually the same day.
You get a replacement
Approved claims are swapped with an equivalent asset, delivered in the same channel.
Still unsure?
The full legal wording is in our terms of service.
Ready for campaigns without the ban anxiety?
Tell the desk what you need — region, age, spend ceiling — and get a quote in minutes.